jldbt's Privacy Policy

1 Introduction

jldbt ("we", "us", or "the platform") is an online betting and casino service provider operating for users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect, how we process, store, and protect that information when you visit our website jldbt.cam, create an account, or use any of our services.

By using our services, you are considered to have accepted the terms described in this Privacy Policy. This Policy should be read together with our Terms and Conditions.

2 Scope of This Policy

This Privacy Policy applies to the following:

• When visiting the jldbt.cam website and all its sub-pages
• During the account registration and login process
• During financial transactions such as deposits and withdrawals
• When contacting our customer support service
• When participating in bonuses, promotions, and VIP programs
• When using cricket betting, slots, live casino, and other gaming services

3 Personal Information Provided Directly by You

When you register on our platform or use our services, we may collect the following information:

• Identity information: Full name, date of birth, national ID number or passport details
• Contact information: Email address, mobile number
• Financial information: bKash, Nagad, or Rocket mobile banking numbers; bank account details (where applicable)
• Account information: Username and password (stored in encrypted form)
• Verification documents: Copies of identification submitted for the KYC process

4 Information Collected Automatically

When you visit our site, some information may be collected automatically:

• Device information: IP address, browser type and version, operating system
• Usage information: Pages visited, click patterns, session duration
• Transaction logs: Deposit and withdrawal history, records of gaming activity
• Cookies and similar technologies: Information used to manage sessions and improve the user experience

5 How Collected Information Is Used

We use your information for the following legitimate purposes:

1. Account creation and management: Verifying your account, ensuring secure login, and resolving account-related issues.
2. Processing financial transactions: Completing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Processing a minimum deposit of ৳500 and a minimum withdrawal of ৳1,000.
3. Identity verification (KYC): Preventing financial fraud, complying with anti-money laundering regulations, and ensuring protection of minors.
4. Providing customer service: Responding to your complaints and questions; operating 24/7 live chat support in Bengali.
5. Platform security: Preventing unauthorized access, fraud, and cyberattacks.
6. Managing bonuses and promotions: Correctly delivering welcome bonuses, VIP cashback, and other offers.
7. Ensuring responsible gaming: Monitoring user gaming behavior and taking protective measures when needed.
8. Technical improvements: Improving site performance and the user experience.

6 Marketing Communications

If you have given consent to receive promotional messages from us, we may send special offers, tournament announcements, and information about new services to your email or mobile number.

You can stop receiving such communications at any time — by letting us know via our live chat or by emailing [email protected].

7 Sharing Information with Third Parties

jldbt does not sell or rent your personal information to any third party. However, limited information may be shared in the following specific circumstances:

• Payment providers: Only the information necessary to complete transactions with bKash, Nagad, Rocket, and banking partners.
• Technology service providers: Gaming software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) operate under their own respective privacy policies.
• Legal obligations: Where disclosure of information is required to comply with applicable laws in Bangladesh or a judicial order.
• Fraud prevention: Where required to investigate financial fraud or criminal activity.

Outside of the above cases, we will not share your personal information with any party without your consent.

8 International Data Transfers

Our servers and partner service providers may be located outside Bangladesh. For such data transfers, we ensure that appropriate security measures are maintained and that your information is handled with the highest level of protection.

9 Technical Security Measures

jldbt uses industry-standard technology to keep your information secure:

• SSL/TLS encryption: All data exchanged between your browser and our servers is encrypted.
• Password hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-factor authentication: The option to add an extra layer of security to your account.
• Firewall and intrusion detection: Active monitoring to prevent unauthorized access to servers.
• Regular security audits: Periodic assessments are conducted to identify system vulnerabilities.

10 Response to a Data Breach

If a data breach occurs that could put the security of your information at risk, we will notify you by email as quickly as possible and take the necessary steps to minimize harm.

11 Data Retention Period

We retain your information only for as long as necessary to fulfill the purposes described in this Policy or as required by legal obligations:

• Active account data: Full information is retained for as long as the account remains active.
• Financial transaction records: For the period required under applicable regulations.
• Closed account data: Even after an account is closed, limited data may be retained for a defined period to meet regulatory obligations and prevent fraud.
• Marketing data: Until you withdraw your consent.

12 Account Closure and Data Deletion Requests

If you wish to close your account or request deletion of your personal information, please contact us via live chat or send an email to [email protected]. However, some information may need to be retained for a specified period due to legal obligations.

13 Your Rights Regarding Personal Information

As a user of our platform, you have the following rights:

• Access: The right to know what information we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete information.
• Erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that processing of your information be limited in certain cases.
• Right to object: The right to object to the use of your information for marketing purposes.
• Data portability: The right to request your information in a structured format.
• Right to withdraw consent: The right to withdraw any consent you have previously given at any time.

To exercise these rights, please contact our customer service team. We will process your request within a reasonable time.

14 Age Verification Policy

jldbt is for individuals aged 21 or above only. We take age verification very seriously:

• Date of birth is confirmed at the time of registration.
• A national ID or passport may be verified before financial transactions.
• If an account holder is suspected of being a minor, that account will be suspended immediately.

15 Responsible Gaming and Use of Information

We use information about your gaming behavior to identify signs of harmful gaming and to provide support when needed. This information is not used against you; rather, it helps us provide you with a safe and healthy gaming environment.

To learn more about responsible gaming, visit our Responsible Gaming page.

16 Use of Cookies and Similar Technologies

Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential cookies: For the basic functionality of the site — login sessions, security tokens. The site cannot function properly without these.
• Functional cookies: To remember your preferences and language settings.
• Analytical cookies: To understand usage patterns on the site, which helps improve the quality of the service.

You can delete or block cookies from your browser settings. Keep in mind, however, that blocking essential cookies may affect the functionality of the platform.